DISCOVER

About Us

The Lutecia Smart Design Hotel is a modern 4 star hotel in the heart of Lisbon. We believe that the essence of Hospitality is a continuous recognition of its customers, both in terms of service as well as in terms of the product.

We´ve formed a team for whom there are no impossibilities, giving their best every day and to every customer so that each one feels like they made the best choice. We believe that only with total dedication, professionalism and friendliness, we can engage and conquer those who choose us and therefore always wish to come back.

Our VISION:

To be recognized by our customers, employees and management, as one of the most prestigious Hotels in Portugal.

Our MISSION:

To give our best at every moment so that all the wishes and expectations of our customers are anticipated. The total satisfaction of our customers is our happiness and so it is always good to go back to LUTECIA.

Our VALUES - LUTECIA:

Lifestyle – We celebrate life in a smart casual 

Uniqueness – We create singular products and services that make our hotel irresistible.

Task - We have a passionate team at work and as a result a personalized service for each customer.

Empathy - We set great empathy with our customers, creating strong loyalty ties.

Comfort - We are comfortable and promote the well-being for our customers.

Innovation – We always innovate, our product and services, exceeding the expectations of our customers.

Activity - We exercise a financially responsible activity, promoting trust and the benefits to our management, employees and customers.

Our History

On our 45th anniversary in 2015, we have renovated all the hotel.  That was our response to the changing preferences, wishes and requirements of customers, reinforcing the character that gave it life: we are bold.

With every Return a New Discovery

Creativity stimulates new ideas, new dreams, new horizons and achievements. Each floor is now a new and different approach on life, enjoy the present and discover the history that each has to tell, an endless supply of possibilities with every awakening.

This journey of concepts begins with a strong inspiration connected to nature: shades that begin by reminding us that we are made of stars, with the magic of indigo blue and so we slowly ascend up to the dawn. The "White Space" marks the transition to the busiest and fun part of urban life in the midst of meetings and complicity, here we celebrate Life.

A STRONGER BRAND:

The LUTECIA SMART DESIGN HOTEL, reinforces its strong personality, with a new graphic identity, a brand that is expressed in solid form, very contemporary, a fusion of elegance and dynamism, maintaining at the same time its irreverent and daring side as well as creating new concepts that become timeless by the experiences of those who allow themselves to be surprised and would like to return.

Good to be back, a signature that reflects the recognition of our guests and as irreverent as we are, here we also went further by creating a monogram symbolizing this eternal movement of Tourism / Hospitality, of travelling, of returning: it made perfect sense to us, to use the symbolism of the infinite: it is always good to be back at LUTECIA SMART DESIGN HOTEL.

A New Era

A story that begins in 1969 with great success and a very bold concept for its time: one of the most innovative centers of culture and leisure in Lisbon was created: Hotel Lutécia, the theater Maria Matos and the Vox cinema. It is this innovative and daring character that today we express with the new stage of the hotel: Lutecia surprises once again with a repositioning of the brand and service, translated into the concept Smart Design Hotel.

It is for us an honour to value the whole history, recovering the elegance and glamor that has always been present since the beginning of the hotel, some of the greatest artists, some true references of our culture, such as Raul Solnado, Tony Matos, Nicolau Breyner, Herman José, among others, were regular attendances of our hotel.